Interested in working for a hot AI Startup in New York? Who wouldn't!

We're a top-tier VC funded enterprise software startup with offices in New York and London. We help our customers deliver one-to-one marketing across digital channels with our software, leveraging the latest advancements in artificial intelligence and natural language processing. We're a small, dedicated team competing with much larger competitors and winning. Our focus is B2B Technology, Information Service and Asset Management companies with complex product portfolios, numerous customer segments, and depth of content offering. Our clients success is at the heart of our business. We see it as every teams responsibility from Marketing to Engineering to be thinking about how we make our clients successful.

Currently, we are looking to add a Solutions Consultant to our growing enterprise solutions team. Playing a key role in a successful client relationship, you d be responsible for the go live/deployment of Idio s technology across our Tier 1 clients.

The Solutions Consultant is accountable for:

  • Ensuring that we successfully deploy Idio for our tier 1 enterprise clients
  • Being a subject matter expert to support and respond to each enterprise client s unique needs

The role will require you to:

  • Understand the business context of using Idio to help them accelerate their demand generation efforts
  • Develop a deep understanding of the Idio s product offerings, capabilities, and underlying technologies
  • Be able to work to tight (but reasonable!) timelines and be highly organized
  • Be able to formulate and articulate complex solutions to internal and external stakeholders
  • Be willing and able to make suggestions on how we can improve what we re doing
  • Be able to use data/analytics judgement to solve problems
  • Be comfortable saying when you don t know, there s a lot to learn!


Idio is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

If you need assistance or an accommodation due to a disability, you may call us at +1 646 ### #### or email ...@idio.ai (please reference this posting in the subject line).

Requirements

Idio is deployed across the demand generation process on our clients websites, within their email software, and as a data feed into their data warehouse and business intelligence systems. The two most important qualities are 1) the ability to context switch between different client issues quickly, and 2) the ability to leverage a strong understanding of the product to solve client problems in an analytical way.

This role will give you the grounding needed to move into other roles at Idio over time which includes Pre-sales, Customer Success, or even Product Management.

The skills that we believe will best position you for success are:

  • 3-5 years of relevant experience deploying/implementing marketing technology
  • Experience working at companies focused on:
    • Marketing automation (e.g. Marketo, Eloqua, Pardot, ExactTarget)
    • Intent Data (e.g. Bombora)
    • Marketing Cloud (e.g. Adobe, Oracle or Salesforce)
    • Personalization (e.g. Adobe, Path Factory)
  • Experience of working with Fortune 100 clients and understand the complexity and nuance
  • Being highly organized, perhaps with some project management experience
  • Impeccable written and verbal communication skills, be detail oriented and analytical
  • A degree in a technical field, e.g. mathematics, science, engineering

Benefits

  • Competitive salary, stock options, company provided MacBook pro
  • Top-tier clients with industry-leading problems to solve
  • Opportunities to advance career into Product, Strategy or Customer Success teams
  • Fast paced, collaborative, and fun culture
  • Dedicated training budget
  • Snacks and free lunch on Fridays
  • Regular team networking and social events
  • Really smart colleagues
  • Generous vacation allowance

Associated topics: business, business analysis, business analyst, business intelligence, business systems analyst, client, consultant, crm, information technology consultant, senior consultant

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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